Customer Support

Call Operator

Gross salary in Antigua and Barbuda is

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80% of people earn:

1,803 - 4,727 XCD

10% earn less lthan 1,803 XCD

10% earns more than 4,727 XCD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Antigua and Barbuda earn between 1,803 XCD and 4,727 XCD monthly gross.

10% of employees earn less than 1,803 XCD and 10% of people earn more than 4,727 XCD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

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Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

639. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

1,187 - 2,783 XCD

640. place

Rail Transport Controller (shunter, signalist)

Transport, Haulage, Logistics

639. place

Call Operator

Customer Support

1,803 - 4,727 XCD

638. place

Lathe operator

Mechanical Engineering

2,055 - 4,394 XCD

1. place

Chief Executive Officer

Top Management

6,020 - 21,975 XCD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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