Salary data for country: Albania
logo

Customer Support

Customer service analyst

Gross salary in Albania is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
32K - 65K ALL
10% earn less lthan 32K ALL
10% earns more than 65K ALL

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer service analyst position in the Albania earn between 31,893 ALL and 64,806 ALL monthly gross.

10% of employees earn less than 31,893 ALL and 10% of people earn more than 64,806 ALL.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Analyzing customer service data to identify trends, patterns, and areas for improvement.
  • Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
  • Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
  • Preparing detailed reports and presentations on customer feedback and service performance metrics.
  • Conducting root cause analysis for customer complaints and implementing corrective actions.
  • Assisting in the development and implementation of customer service policies and procedures.
  • Providing support and training to customer service representatives to improve service delivery.
  • Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
  • Participating in customer service initiatives and projects aimed at improving overall service efficiency.
  • Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Customer service analyst - Customer Support in the labour market

In the salary ranking,
the job position takes

540. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

26,000 - 36,369 ALL

541. place

Machine Setter

Production

Salary group 2

26,865 - 71,489 ALL

540. place

Customer service analyst

Customer Support

Salary group 2

31,893 - 64,806 ALL

539. place

Model

Arts & Culture

Salary group 2

26,000 - 73,636 ALL

1. place

Chief Executive Officer

Top Management

Salary group 3

60,430 - 492,713 ALL

Is this salary range too huge?

You can find out the average salary by filling out a short questionnaire

Compare your salary for free

Get detailed information on salaries in your country

Accurate data
for salary decisions
Solo
1 job for a year
99.00 EUR*
Access for 1 user
Ideal for a one-time analysis of a specific job position.