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Gross salary in Bahrain is
1,400
1,600
1,800
2,000
2,200
 
10% earn less lthan 1,306 USD
10% earns more than 2,372 USD
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Description of job position

  • Analyzing customer feedback, support tickets, and service metrics to identify trends and areas for improvement.
  • Collaboration with cross-functional teams to develop strategies to enhance customer service processes.
  • Monitoring customer service performance using key performance indicators (KPIs) and provide actionable insights to improve efficiency.
  • Conducting root cause analysis on recurring customer issues and recommend solutions to reduce problem recurrence.
  • Creation and maintaining reports on customer service metrics, performance, and satisfaction levels.
  • Assistation in the development of training materials and programs to improve team performance and customer interactions.
  • Providing support for escalated customer inquiries, ensuring timely resolution and excellent service.
  • Evaluation customer service tools, systems, and processes, recommending improvements or upgrades where necessary.
  • Preparation regular performance reviews and present findings to management and stakeholders.

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The most common career path of an employee

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Position Customer service analyst - Customer Support in the labour market

In the salary ranking,
the job position takes

Women representation in position

Average age of respondent by position

813. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

609 - 1,539 USD

566. place

Bailiff/Enforcement Officer

Law & Legislation

Salary group 2

1,015 - 2,752 USD

565. place

Customer service analyst

Customer Support

Salary group 2

1,306 - 2,372 USD

564. place

Midwife

Medicine & Social Care

Salary group 2

1,021 - 2,749 USD

1. place

Chief Executive Officer

Top Management

Salary group 3

3,428 - 12,044 USD

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  • Salary on position by region*, education, practice, business size
  • Total salary and its components* (variable component, commissions, rewards)
  • Responder distribution to payroll
  • Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
  • Detailed breakdown of all monitored non-financial benefits provided*
  • Financial benefit analysis*
  • * available when regression model is used