Customer Support

Helpdesk Operator

Gross salary in Benin is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

221K - 418K XOF

10% earn less lthan 221K XOF

10% earns more than 418K XOF

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Helpdesk Operator position in the Benin earn between 220,713 XOF and 418,422 XOF monthly gross.

10% of employees earn less than 220,713 XOF and 10% of people earn more than 418,422 XOF.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Connecting telephone calls.
Operating telephone and fax lines.
Providing information about the services of the company over the telephone.
Providing technical support and solving specific customer problems over the telephone or online.
Handling claims and special requirements from customers.
Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

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Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

622. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

117,650 - 261,698 XOF

623. place

Nurse

Medicine & Social Care

184,326 - 465,888 XOF

622. place

Helpdesk Operator

Customer Support

220,713 - 418,422 XOF

621. place

Electrical Engineering Technician

Car Industry

202,995 - 443,414 XOF

1. place

IT Director

Top Management

452,313 - 2,282,326 XOF

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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