Salary data for country: Congo (Democratic Republic of the)
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Customer Support

Technical Support Specialist

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Description of job position

  • Providing users with technical support in the area of hardware and/or software.
  • Identifying and solving problems.
  • Keeping necessary records, recording information on incidents and their solutions.
  • Keeping to deadlines and ensuring efficient solutions to incidents.
  • Participating in the implementation of projects.
  • Communication with customers.