Salary data for country: Congo (Democratic Republic of the)
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Information Technology

IT/Technical Support Specialist

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Description of job position

  • Providing telephone and e-mail support for end users to a limited extent.
  • Asking questions in order to determine the nature and seriousness of the problem.
  • Identifying the cause of the problem and proposing possible solutions.
  • Independent solving of routine problems of end users.
  • Providing guidance to end users regarding the use of products and services.