Retail Store Manager
Commerce

Description of job position

• Ensuring the smooth operation of a point of sale/shop.
• Responsibility for sales results and for meeting defined financial plans.
• Ordering goods and services depending on the balance of stocks and other circumstances.
• Hiring and training new staff.
• Managing, motivating, and evaluating staff, developing their professional skills and abilities.
• Completing a roster for work shifts, assigning work activities within the shop.
• Supervising the quality of goods and services provided to customers.
• Receiving complaints from customers, resolving claims pursuant to the valid legislation and internal regulations.
• Collecting daily revenues and securing their proper turnover.
• Performing regular, ongoing and spot inventories of goods in stock.
• Managing all the required documentation and other materials for payroll purposes.