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Salary data for country: Switzerland
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Salary for position Helpdesk Operator in Switzerland

Gross salary in Switzerland is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
3,655 - 6,806 CHF
10% earn less lthan 3,655 CHF
10% earns more than 6,806 CHF
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Helpdesk Operator position in the Switzerland earn between 3,655 CHF and 6,806 CHF monthly gross.

10% of employees earn less than 3,655 CHF and 10% of people earn more than 6,806 CHF.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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What kind of work does Helpdesk Operator typically do

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Helpdesk Operator in the labour market

In the salary ranking,
the job position takes

555. place

Women representation in position

n/a

Average age of respondent by position

n/a

703. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

2,200 - 4,434 CHF

556. place

Milling-Machine Operator

Mechanical Engineering

Salary group 2

3,376 - 7,107 CHF

555. place

Helpdesk Operator

Customer Support

Salary group 2

3,655 - 6,806 CHF

554. place

Lumberjack

Wood Processing Industry

Salary group 2

3,234 - 7,390 CHF

1. place

IT Director

Top Management

Salary group 3

10,927 - 28,651 CHF

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  • Salary for the position by region, education, experience, company size, age
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  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Helpdesk Operator.

The total gross salary for the position Helpdesk Operator ranges between 4,201 CHF and 12,357 CHF per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Helpdesk Operator have a total gross salary of at least 6,806 CHF per month.

10% of the highest-earning employees in this position have a total gross salary higher than 6,806 CHF per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 3,655 CHF per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Helpdesk Operator earns 5,370 CHF per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Helpdesk Operator, we currently have less than 20 verified respondents collected.