Customer Support

Call Operator

Gross salary in Costa Rica is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

314K - 902K CRC

10% earn less lthan 314K CRC

10% earns more than 902K CRC

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Costa Rica earn between 313,897 CRC and 902,445 CRC monthly gross.

10% of employees earn less than 313,897 CRC and 10% of people earn more than 902,445 CRC.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

642. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

218,246 - 495,738 CRC

643. place

Rail Transport Controller (shunter, signalist)

Transport, Haulage, Logistics

642. place

Call Operator

Customer Support

313,897 - 902,445 CRC

641. place

Lathe operator

Mechanical Engineering

381,944 - 811,286 CRC

1. place

Country Manager/Director

Top Management

1,465,140 - 7,726,574 CRC

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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