Salary data for country: Dominican Republic
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Customer Support

Customer service analyst

Gross salary in Dominican Republic is
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80% of people earn:
1,889 - 4,188 EUR
10% earn less lthan 1,889 EUR
10% earns more than 4,188 EUR
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Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer service analyst position in the Dominican Republic earn between 1,889 EUR and 4,188 EUR annually gross.

10% of employees earn less than 1,889 EUR and 10% of people earn more than 4,188 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Analyzing customer service data to identify trends, patterns, and areas for improvement.
  • Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
  • Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
  • Preparing detailed reports and presentations on customer feedback and service performance metrics.
  • Conducting root cause analysis for customer complaints and implementing corrective actions.
  • Assisting in the development and implementation of customer service policies and procedures.
  • Providing support and training to customer service representatives to improve service delivery.
  • Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
  • Participating in customer service initiatives and projects aimed at improving overall service efficiency.
  • Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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Position Customer service analyst - Customer Support in the labour market

In the salary ranking,
the job position takes

487. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

1,016 - 2,127 EUR

488. place

Painter

Construction & Real Estate

Salary group 2

1,443 - 4,800 EUR

487. place

Customer service analyst

Customer Support

Salary group 2

1,889 - 4,188 EUR

486. place

Electronics Electrician

Electrical & Power Engineering

Salary group 2

2,024 - 4,031 EUR

1. place

Chief Executive Officer

Top Management

Salary group 3

4,316 - 20,624 EUR

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  • Salary range from 1st to 9th decile
  • A breakdown of all monitored non-financial benefits
  • Analysis of financial benefits
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