Commerce

Retail Store Manager

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Description of job position

Ensuring the smooth operation of a point of sale/shop.
Responsibility for sales results and for meeting defined financial plans.
Ordering goods and services depending on the balance of stocks and other circumstances.
Hiring and training new staff.
Managing, motivating, and evaluating staff, developing their professional skills and abilities.
Completing a roster for work shifts, assigning work activities within the shop.
Supervising the quality of goods and services provided to customers.
Receiving complaints from customers, resolving claims pursuant to the valid legislation and internal regulations.
Collecting daily revenues and securing their proper turnover.
Performing regular, ongoing and spot inventories of goods in stock.
Managing all the required documentation and other materials for payroll purposes.

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