Tourism, Gastronomy, Hotel Business

Receptionist

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Description of job position

Welcoming and checking in the guests by means of their presented identity card.
Assigning rooms according to customer requirements and current availability in accommodation facility.
Providing information and assistance in solving problems and complaints.
Providing foreign currency exchange services.
Providing telephone and e-mail reservations.
Providing specialised services on request.
Sale of supplementary consumer goods.
Issuing receipts for accommodation services.
Accepting payments in local and foreign currency and operating a payment terminal.

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Accommodation Manager