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Salary data for country: Hong Kong
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Management

Salary for position Call Centre Manager in Hong Kong

Gross salary in Hong Kong is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
13K - 40K HKD
10% earn less lthan 13K HKD
10% earns more than 40K HKD

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Centre Manager position in the Hong Kong earn between 12,933 HKD and 40,204 HKD monthly gross.

10% of employees earn less than 12,933 HKD and 10% of people earn more than 40,204 HKD.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Call Centre Manager typically do

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Centre Manager in the labour market

In the salary ranking,
the job position takes

97. place

Women representation in position

n/a

Average age of respondent by position

n/a

703. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

4,996 - 11,891 HKD

98. place

Actuary

Insurance

Salary group 2

13,326 - 39,525 HKD

97. place

Call Centre Manager

Management

Salary group 2

12,933 - 40,204 HKD

96. place

Javascript Programmer

Information Technology

Salary group 2

14,686 - 38,085 HKD

1. place

Leasing Director

Leasing

Salary group 3

19,791 - 119,344 HKD

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Frequently asked Questions

Frequently asked questions and answers about the salary for the position Call Centre Manager.

The total gross salary for the position Call Centre Manager ranges between 1,191 HKD and 7,539 HKD per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Paylab.com to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Call Centre Manager have a total gross salary of at least 40,204 HKD per month.

10% of the highest-earning employees in this position have a total gross salary higher than 40,204 HKD per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 12,933 HKD per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Call Centre Manager earns 30,139 HKD per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Paylab.com you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Call Centre Manager, we currently have less than 20 verified respondents collected.