Management

Head of Customer Support

Gross salary in Japan is

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80% of people earn:

325K - 849K JPY

10% earn less lthan 325K JPY

10% earns more than 849K JPY

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Japan earn between 325,023 JPY and 849,056 JPY monthly gross.

10% of employees earn less than 325,023 JPY and 10% of people earn more than 849,056 JPY.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

190. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

122,800 - 318,403 JPY

191. place

Car Wash Worker

Service Industries

430,014 - 724,621 JPY

190. place

Head of Customer Support

Management

325,023 - 849,056 JPY

189. place

Auditor

Economy, Finance, Accountancy

344,658 - 822,837 JPY

1. place

Chief Executive Officer

Top Management

559,188 - 2,642,969 JPY

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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