Administration

Call Operator

Gross salary in Sri Lanka is

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80% of people earn:

489K - 1.0M LKR

10% earn less lthan 489K LKR

10% earns more than 1.0M LKR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Sri Lanka earn between 489,012 LKR and 1,039,764 LKR annually gross.

10% of employees earn less than 489,012 LKR and 10% of people earn more than 1,039,764 LKR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Providing general and specific information to callers.
Cooperating with other members of the departments to provide an adequate answer to the questions.
Execution of requests, complaints and claims.
Recording caller requests in the information system.
Adherence to standards of telephone communication and quality of provided services in accordance with internal regulations.
Responsibility for the correctness and completeness of the information provided.

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The most common career path of an employee

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Position Call Operator - Administration in the labour market

In the salary ranking,
the job position takes

682. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

HR Assistant

Human Resources

257,340 - 622,176 LKR

683. place

Caseworker

Medicine & Social Care

378,792 - 1,183,308 LKR

682. place

Call Operator

Administration

489,012 - 1,039,764 LKR

681. place

Livestock Specialist

Agriculture, Food Industry

462,720 - 1,074,456 LKR

1. place

Chief Executive Officer

Top Management

1,151,772 - 7,661,928 LKR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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