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Warning: Due to the volatile situation in the...
Warning: Due to the volatile situation in the country, the data may be less accurate in some cases.
Gross salary in Sri Lanka is
60K
80K
100K
120K
140K
160K
 
10% earn less 44K LKR
10% earns more 174K LKR
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Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

Women representation in position

Average age of respondent by position

813. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

23,895 - 52,256 LKR

199. place

Car Wash Worker

Service Industries

Salary group 2

77,658 - 128,299 LKR

198. place

Head of Customer Support

Management

Salary group 2

43,764 - 174,144 LKR

197. place

Product Marketing Manager

Commerce

Salary group 2

56,583 - 156,121 LKR

1. place

Chief Executive Officer

Top Management

Salary group 3

87,449 - 581,240 LKR

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  • Salary on position by region*, education, practice, business size
  • Total salary and its components* (variable component, commissions, rewards)
  • Responder distribution to payroll
  • Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
  • Detailed breakdown of all monitored non-financial benefits provided*
  • Financial benefit analysis*
  • * available when regression model is used