Management

Head of Customer Support

Gross salary in Morocco is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

41K - 145K MAD

10% earn less lthan 41K MAD

10% earns more than 145K MAD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Morocco earn between 40,836 MAD and 145,380 MAD annually gross.

10% of employees earn less than 40,836 MAD and 10% of people earn more than 145,380 MAD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

135. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

21,600 - 44,676 MAD

136. place

Process Manager

Management

39,984 - 163,884 MAD

135. place

Head of Customer Support

Management

40,836 - 145,380 MAD

134. place

Chief Accountant

Economy, Finance, Accountancy

39,153 - 170,068 MAD

1. place

Chief Executive Officer

Top Management

85,980 - 454,332 MAD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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