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- Assisting guests with concierge services while securing spending their free time and entertainment, including securing reservations in restaurants.
- Providing guests with recommendations concerning the hotel and its surroundings (restaurant, historic sights, events etc.).
- Sending and accepting courier packages.
- Securing immediate delivery of fax messages and of mail to the guests.
- Responding to the questions of guests, solving eventual problems.
- Organizing parking of cars.
- Assisting guests with a rucksack (in case they need it).
