Management

Head of Customer Support

Gross salary in New Zealand is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

63K - 160K NZD

10% earn less lthan 63K NZD

10% earns more than 160K NZD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the New Zealand earn between 63,192 NZD and 159,732 NZD annually gross.

10% of employees earn less than 63,192 NZD and 10% of people earn more than 159,732 NZD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

181. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

22,848 - 58,872 NZD

182. place

Art Director

Management

58,536 - 166,128 NZD

181. place

Head of Customer Support

Management

63,192 - 159,732 NZD

180. place

Product Development Specialist

Insurance

73,764 - 146,328 NZD

1. place

Chief Executive Officer

Top Management

134,844 - 437,256 NZD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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