Description of job position
- Connecting telephone calls.
- Operating telephone and fax lines.
- Providing information about the services of the company over the telephone.
- Providing technical support and solving specific customer problems over the telephone or online.
- Handling claims and special requirements from customers.
- Keeping records on customer requirements and claims of provided services.
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The most common career path of an employee
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Position Helpdesk Operator - Customer Support in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
813. place
Nursery School Teacher Assistant
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617. place
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Helpdesk Operator
Customer Support
81,073 - 148,631 XOF
615. place
Printer
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1. place
Chief Executive Officer
Top Management
154,940 - 810,846 XOF
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Salary report for the company
118.80 EUR*
* incl. VAT / 99.00 EUR excl. VAT
Order the report- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
