Tourism, Gastronomy, Hotel Business

Shift manager

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Description of job position

Overseeing daily operations in the hospitality environment to ensure high-quality service delivery.
Managing staff schedules and assigning tasks to ensure efficient workflow during shifts.
Training and mentoring team members to enhance their skills and improve service standards.
Monitoring guest satisfaction and addressing any concerns or complaints promptly and professionally.
Collaborating with other departments to ensure seamless service and guest experiences.
Implementing and maintaining health and safety regulations, ensuring compliance with industry standards.
Assisting in inventory management, including ordering and restocking supplies as needed.
Conducting regular inspections of the facility to ensure cleanliness and maintenance standards are met.
Preparing reports on operational performance, staff productivity, and guest feedback for management review.
Promoting a positive work environment and fostering team spirit among staff members.

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Accommodation Manager