Tourism, Gastronomy, Hotel Business

Operations Supervisor

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Description of job position

Overseeing daily operations of the establishment to ensure smooth functioning and high-quality service delivery.
Coordinating with various departments, including front desk, housekeeping, and food and beverage, to maintain operational efficiency.
Training, supervising, and mentoring staff, ensuring adherence to company policies and standards.
Monitoring guest satisfaction and addressing any issues or complaints promptly and professionally.
Implementing operational procedures and standards to enhance service quality and operational performance.
Assisting in the development and management of budgets, ensuring cost-effective operations.
Conducting regular inspections of the facility to ensure compliance with health and safety regulations.
Collaborating with management to develop promotional strategies and improve service offerings.
Maintaining inventory levels and overseeing procurement of supplies and equipment.
Preparing reports on operational performance and presenting findings to senior management.
Ensuring a positive and welcoming atmosphere for guests and staff alike.

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Accommodation Manager