Customer Support

Customer service analyst

Gross salary in Taiwan is

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80% of people earn:

32K - 59K TWD

10% earn less lthan 32K TWD

10% earns more than 59K TWD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Customer service analyst position in the Taiwan earn between 31,503 TWD and 58,620 TWD monthly gross.

10% of employees earn less than 31,503 TWD and 10% of people earn more than 58,620 TWD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Analyzing customer service data to identify trends, patterns, and areas for improvement.
Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
Preparing detailed reports and presentations on customer feedback and service performance metrics.
Conducting root cause analysis for customer complaints and implementing corrective actions.
Assisting in the development and implementation of customer service policies and procedures.
Providing support and training to customer service representatives to improve service delivery.
Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
Participating in customer service initiatives and projects aimed at improving overall service efficiency.
Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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The most common career path of an employee

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Position Customer service analyst - Customer Support in the labour market

In the salary ranking,
the job position takes

576. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

14,624 - 36,654 TWD

577. place

Graphic Designer

Marketing, Advertising, PR

26,878 - 64,578 TWD

576. place

Customer service analyst

Customer Support

31,503 - 58,620 TWD

575. place

Cabinet Maker

Wood Processing Industry

30,623 - 59,742 TWD

1. place

Country Manager/Director

Top Management

57,947 - 349,863 TWD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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