Customer Support

Call Operator

Gross salary in Tanzania is

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80% of people earn:

5.6M - 16.2M TZS

10% earn less lthan 5.6M TZS

10% earns more than 16.2M TZS

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Call Operator position in the Tanzania earn between 5,610,900 TZS and 16,232,628 TZS annually gross.

10% of employees earn less than 5,610,900 TZS and 10% of people earn more than 16,232,628 TZS.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

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Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

636. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Secondary School Teacher

Education, Science & Research

3,960,000 - 5,886,372 TZS

637. place

Pharmaceutical Laboratory Technician

Medicine & Social Care

6,246,756 - 15,280,920 TZS

636. place

Call Operator

Customer Support

5,610,900 - 16,232,628 TZS

635. place

Lathe operator

Mechanical Engineering

6,861,540 - 14,555,892 TZS

1. place

Chief Executive Officer

Top Management

12,638,652 - 101,500,008 TZS

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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