Management

Head of Customer Support

Gross salary in Ukraine is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

7,741 - 31,297 UAH

10% earn less lthan 7,741 UAH

10% earns more than 31,297 UAH

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Head of Customer Support position in the Ukraine earn between 7,741 UAH and 31,297 UAH monthly gross.

10% of employees earn less than 7,741 UAH and 10% of people earn more than 31,297 UAH.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

171. place

Women representation in position

n/a

Average age of respondent by position

n/a

813. place

Nursery School Teacher Assistant

Education, Science & Research

6,014 - 9,065 UAH

172. place

School Principal

Top Management

7,510 - 31,513 UAH

171. place

Head of Customer Support

Management

7,741 - 31,297 UAH

170. place

Medical/Pharmaceutical Sales Representative

Medicine & Social Care

11,354 - 26,209 UAH

1. place

DevOps Engineer

Information Technology

6,000 - 131,492 UAH

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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