Salary data for country: Virgin Islands (USA)
logo

Management

Head of Customer Support

We collect data for the given position

We are constantly collecting data from employees so that we can advise you and others on what salary to negotiate in a job interview or in your current job. Fill out the questionnaire and help others.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers