Description of job position
- Responsibility for leading the customer support team
- Strategy creation, customer support direction and subsequent implementation,
- Support, team coaching, solving demanding customers
- Track the resolution of customer issues from receipt to resolution
- Improving services, increasing customer engagement and facilitating organic growth
- Resolving complaints and creating reports
- Providing information to the company's customers, telephone and e-mail communication
- Improving the efficiency of customer support and creating methodological guidelines for contact with customers
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Position Head of Customer Support - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
813. place
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205. place
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Head of Customer Support
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44,556,832 - 170,126,086 VND
203. place
Auditor
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1. place
Country Manager/Director
Top Management
58,331,016 - 653,543,724 VND
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Salary report for the company
118.80 EUR*
* incl. VAT / 99.00 EUR excl. VAT
Order the report- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
