Description of job position
- Providing general and specific information to callers.
- Cooperating with other members of the departments to provide an adequate answer to the questions.
- Execution of requests, complaints and claims.
- Recording caller requests in the information system.
- Adherence to standards of telephone communication and quality of provided services in accordance with internal regulations.
- Responsibility for the correctness and completeness of the information provided.
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Position Call Operator - Administration in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
813. place
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679. place
Master in Vocational Education
Education, Science & Research
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1. place
Chief Executive Officer
Top Management
380,400 - 1,717,380 ZAR
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- Financial benefit analysis* * available when regression model is used
