Customer Support

Helpdesk Operator

Gross salary in South Africa is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

15K - 29K ZAR

10% earn less lthan 15K ZAR

10% earns more than 29K ZAR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.com salary survey, 80% of people on the Helpdesk Operator position in the South Africa earn between 15,238 ZAR and 28,547 ZAR monthly gross.

10% of employees earn less than 15,238 ZAR and 10% of people earn more than 28,547 ZAR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Connecting telephone calls.
Operating telephone and fax lines.
Providing information about the services of the company over the telephone.
Providing technical support and solving specific customer problems over the telephone or online.
Handling claims and special requirements from customers.
Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

610. place

Women representation in position

n/a

Average age of respondent by position

n/a

812. place

Receptionist

Administration

7,936 - 16,297 ZAR

611. place

Chief Receptionist Officer

Administration

13,948 - 30,173 ZAR

610. place

Helpdesk Operator

Customer Support

15,238 - 28,547 ZAR

609. place

Printer

Journalism, Printing Arts & Media

15,673 - 28,024 ZAR

1. place

IT Architect

Information Technology

36,302 - 168,377 ZAR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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