Service Industries

The gross salary range for people working in Zambia in Service Industries is typically from 2,941 ZMK (minimum salary) to 8,001 ZMK (highest average, actual maximum salary is higher).

This is the total monthly salary including bonuses. Salaries can vary drastically among different job positions. If you are interested in the salary of a particular job, please choose it from the list.

List of positions in the Service Industries category and their job descriptions

Beautician

• Cleansing and deep cleansing of the skin.
• Face, neck, and décolletage massaging.
• Application of facial masks and wraps.
• Dyeing eyelashes and eyebrows.
• Removal of unwanted hair on the face and other body parts.
• Providing skin diagnosis and providing advice on good skin care.
• Selling cosmetic products.

2,932 - 7,511 ZMK

Bicycle mechanic

• Performing maintenance and repairs on various types of bicycles, ensuring optimal performance and safety.
• Diagnosing mechanical issues and providing effective solutions to enhance bicycle functionality.
• Assembling and disassembling bicycles for repairs, upgrades, and customizations.
• Conducting thorough inspections of bicycles to identify wear and tear, replacing parts as necessary.
• Preparing bicycles for customers, including cleaning and tuning to meet quality standards.
• Assisting customers with selecting appropriate bicycles and accessories based on their needs and preferences.
• Providing guidance on proper bicycle care and maintenance to customers.
• Occasionally transporting bicycles to and from different locations as required.
• Maintaining a clean and organized workspace, ensuring all tools and equipment are properly stored.
• Keeping up-to-date with the latest trends and technologies in the cycling industry to provide informed service.
• Collaborating with team members to improve service efficiency and customer satisfaction.

Car Wash Worker

• Manual cleaning of cars, wet cleaning
• Complete care of the exterior and interior of cars
• wet cleaning
• Polishing and renovation paint
• Receiving orders, working with the cash register, communication with the customer

6,860 - 11,216 ZMK

Florist

• Selling flowers, bouquets, wreaths and complementary goods.
• Cutting live, dried and artificial flowers.
• Binding and arranging flowers, bouquets and wreaths, depending on the occasion and requirements of clients.
• Designing floral decoration for interior and exterior areas.
• Providing advice on growing and caring for purchased plants.

2,413 - 6,560 ZMK

Funeral service worker

• Assisting families in planning and organizing funeral services in a compassionate and respectful manner.
• Providing guidance on funeral arrangements, including casket selection, transportation, and memorial services.
• Coordinating with various service providers, such as cemeteries, crematories, and florists.
• Preparing and filing necessary legal documents, such as death certificates and permits.
• Ensuring the proper care and preparation of the deceased, including embalming and dressing.
• Managing logistics for the funeral service, including setting up the venue and overseeing the service proceedings.
• Offering emotional support and counseling to grieving families throughout the planning process.
• Maintaining a clean and respectful environment in the funeral home and associated facilities.
• Adhering to health and safety regulations and ethical standards in all aspects of the job.
• Participating in ongoing professional development and training to stay current with industry practices and regulations.

2,504 - 6,819 ZMK

Gardener

• Caring for flower beds, lawns, trees and shrubs in gardens, orchards and public parks.
• Hoeing and fertilising the soil, pulling weeds.
• Planting and irrigating decorative plants, shrubs, trees and hedges.
• Seeding, watering and mowing lawns.
• Protecting vegetation from pests and diseases using chemical agents.
• Harvesting and storing fruit and vegetables.
• Repairing garden tools.

2,865 - 6,861 ZMK

Goldsmith, Jeweller

• Preparing material, work tools, equipment, and devices.
• Making jewellery from ferrous, non-ferrous, precious metals, and their alloys.
• Cutting, encasing, and polishing natural, synthetic and precious stones.
• Engraving text, symbols, and ornaments into jewellery.
• Repairing and adjusting jewellery according to customers’ requirements.
• Selling jewellery to customers, providing advice.

2,787 - 6,970 ZMK

Hairdresser

• Typical activities carried out in the position.
• Cutting hair with hairdressing scissors and hair trimmers according to the individual requirements from clients.
• Washing hair, massaging the scalp.
• Combing, brushing, hot-combing and drying hair.
• Dyeing, highlighting and toning hair.
• Providing water, blow-drying and permanent waves.
• Shaving and trimming beards and moustaches.
• Providing advice to clients regarding the hair care.
• Keeping the workplace clean and tidy.

2,645 - 7,210 ZMK

Housekeeper

• managing household - taking care about household
• organizing activities in the department of the hotel rooms
• keeping records
• providing services for the guests

Housekeeping Supervisor

• Issuing supplies and equipment to workers.
• Inspecting work performed to ensure that it meets specifications and established standards.
• Instructing staff in work policies and procedures.
• Investigating complaints about service and equipment, and take corrective action.
• Evaluating employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
• Checking and maintaining equipment to ensure that it is in working order.
• Performing or assisting with cleaning duties as necessary.
• Inspecting and evaluating the physical condition of facilities to determine the type of work required.
• Recommending upgrades that could improve service and increase operational efficiency.
• Coordinating activities with other departments to ensure that services are provided in an efficient and timely manner.
• Selecting the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
• Planning and preparing employee work schedules.
• Establishing and implementing operational standards and procedures for the departments supervised.
• Supervising in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.

3,441 - 9,527 ZMK

Image Stylist, Beauty Stylist

• Providing advice on the choice of suitable clothing, footwear, accessories and cosmetics subject to the colour type of clients, their figure, age, status, occasion etc.
• Determining the so-called colour types and colour shades associated with them that suit the client’s face.
• Managing the wardrobe.
• Accompanying clients while shopping for/buying clothing, footwear, accessories and cosmetics.
• Applying daytime and evening make-up.

3,394 - 8,497 ZMK

Landscape Architect

• Getting familiar with the requirements and expectations of clients.
• Implementing field reconnaissance, analysing the soil quality, climate type, nature of the terrain and other factors.
• Completing preliminary architectural designs of gardens, parks, orchards and areas of a similar nature.
• Designing landscaping and garden structures using specialised software.
• Defining the preliminary costs for the project.
• Consulting with clients and professionals in the field concerning the used plants and materials.
• Implementing the author's supervision of the overall project implementation.
• Providing advice on landscape architecture.

3,614 - 8,817 ZMK

Maintenance Worker

• Repairing and replacing damaged parts of furniture, electrical equipment, wiring, and plumbing material (less demanding repairs).
• Mounting and dismantling lights, switches, electrical outlets, burned out light bulbs and fluorescent lamps, faucets, handles, locks, etc.
• Unblocking choked and clogged water pipes.
• Changing cracked and sealing leaking or otherwise damaged water pipes, washbasins, toilets, shower baths, bathtubs, urinals, etc.
• Changing fuses and switching on circuit breakers.
• Laying linoleum, wood flooring, laminate flooring, and tiles.
• Tightening loose screws and nuts.

3,277 - 8,333 ZMK

Pedicurist, Manicurist, Nail Technician

• Cutting, filing, grinding and polishing nails.
• Painting and decorating nails according to the client’s individual requirements.
• Modelling French manicure, gel, porcelain and acrylic nails.
• Massaging hands and feet.
• Washing the feet, preparing baths and wraps.
• Removing calluses, and treating the skin problems caused by natural factors.

2,805 - 7,109 ZMK

Petrol Station Attendant

• Operating fuel dispensers at petrol stations, providing assistance with refuelling motor vehicles.
• Operating an automated car wash.
• Accounting for fuel, services and supplementary products by means of a cash register and payment terminal.
• Receiving and replenishing goods on the shelves and secondary shop areas.
• Responsibility for cash in hand, counting and turning over the daily receipts.
• Adhering to strict safety and fire regulations and measures.

2,658 - 6,338 ZMK

Plumber

• Preparing the work environment before work.
• Reading technical documentation for obtaining information on installation design and the method of securing and connecting different devices.
• Cutting and digging openings in walls and floors.
• Adjusting pipes by cutting, bending, welding, and carving threads.
• Mounting, dismantling, and servicing water supply, sewage, gas, and heating pipeline distribution systems and equipment.
• Performing leak and pressure tests in accordance with the valid standards.

3,347 - 8,544 ZMK

Refuse Collector

• Driving and operating a special vehicle for collecting municipal waste.
• Manipulating containers for collecting municipal waste and moving them to the vehicle.
• Emptying rubbish bins into the vehicle.
• Returning dustbins to their original place.
• Emptying the contents of the vehicle at disposal sites.

2,754 - 6,197 ZMK

Service Technician

• Installing, maintaining, and repairing equipment and machinery in various industrial settings.
• Diagnosing mechanical and electrical faults and implementing effective solutions.
• Conducting routine inspections and preventive maintenance to ensure optimal performance.
• Collaborating with engineering and production teams to improve equipment efficiency.
• Providing technical support and training to operators and staff on equipment usage and safety procedures.
• Keeping accurate records of maintenance activities and repairs performed.
• Ensuring compliance with safety regulations and industry standards during all service operations.
• Responding to emergency service calls and resolving issues in a timely manner.
• Maintaining inventory of spare parts and tools necessary for service tasks.
• Communicating effectively with clients to understand their needs and provide exceptional service.
• Staying updated with the latest industry trends, technologies, and best practices.

3,826 - 9,824 ZMK

Stoker, Boiler Attendant

• Operating and maintaining boilers, ensuring they function efficiently and safely.
• Monitoring boiler pressure, temperature, and water levels to maintain optimal performance.
• Conducting routine inspections and performing necessary maintenance on boiler systems.
• Responding to alarms and safety alerts, taking appropriate action to resolve issues.
• Maintaining accurate records of boiler operations, maintenance activities, and safety checks.
• Collaborating with engineering and maintenance teams to troubleshoot and repair boiler-related issues.
• Ensuring compliance with safety regulations and industry standards in boiler operations.
• Managing fuel supply and ensuring proper combustion for efficient energy production.
• Assisting in the training of new staff on boiler operation and safety procedures.
• Performing emergency shutdown procedures when necessary and ensuring safe operation at all times.

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